Biltmore Farms Hotels today announced that its four Asheville properties, DoubleTree by Hilton Asheville-Biltmore, Hilton Asheville Biltmore Park, Hampton Inn & Suites Asheville-Biltmore Village and Residence Inn Biltmore, have received the 2018 TripAdvisor® Certificate of Excellence award. In addition, Roux, the signature restaurant of the Hilton Asheville has also received the hospitality honor.
Now in its eighth year, the achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include attractions, restaurants and accommodations located all over the world that have continually delivered a quality customer experience.
“We are thrilled to learn of the 2018 Trip Advisor Certificate of Excellence being awarded to our four Biltmore Farms Hotels’ properties and restaurant,” stated Ron Storto, Vice President of Hospitality for Biltmore Farms. “This is a collective effort at each of our hotels to ensure an exceptional guest experience, and our team members take great pride in receiving this honor that is recognized by travelers around the world.”
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates experiences and other travel businesses that have consistently received strong praise and ratings on the world’s largest travel site,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
About Biltmore Farms Hotels
In 1989, Biltmore Farms Hotels opened its doors to travelers visiting Asheville, N.C. Over the ensuing years, guests have experienced nationally award-winning service, due in no small part to a singular pursuit: Treat every person to an experience befitting a Vanderbilt. Our collection of hotels in the Asheville area include: Double Tree by Hilton Asheville-Biltmore, Hilton Asheville Biltmore Park, Hampton Inn & Suites Asheville-Biltmore Village and Residence Inn Biltmore. For additional information, please visit BiltmoreFarmsHotels.com.
About TripAdvisor
TripAdvisor, the world’s largest travel site*, enables travelers to unleash the full potential of every trip. With over 600 million reviews and opinions covering the world’s largest selection of travel listings worldwide – covering approximately 7.5 million accommodations, airlines, attractions, and restaurants — TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that’s right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world’s largest travel community of 455 million average monthly unique visitors**, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.